TechnoCom
The TechnoCom Location Gateway™ provides a single, secure, common interface, enabling Enterprises to leverage location intelligence on-demand for self-service IVR and live agent-assisted applications. Contact Center and IVR Solution providers and enterprise IT organizations can quickly and easily location-enable a wide variety of applications to enhance services offered to mobile callers and handle calls more efficiently.
With automated location, enterprises can now:
- Inform customers of the stores or office locations that are closest
- Route them based on location to the most appropriate call center or agent
- Streamline call center operations and shorten call times
- Offer new and differentiated, value added services to consumers
- Enable location aware, voice-based workforce management solutions
The TechnoCom Location Gateway solution provides professional services and customized integration, reporting and analytics, location privacy permission management, configurable business rules, and developer tools and support to ensure success of the mobile location-aware system. TechnoCom Corporation™ is a leading provider of products and services that enable our customers to efficiently implement, optimize, manage and deliver wireless and location-based services.
The TechnoCom Location Gateway offers additional value added services:
- Directions
- Geocoding
- Reverse Geocoding
- Proximity Search
- Text Messaging Delivery
- Interface to 3rd Party Mobile Applications and Content
For more information, please visit http://www.technocom-wireless.com