Technocom
Leveraging the knowledge of worker or customer location is paramount to streamlining many of today’s growing mobile business challenges. Designed to deliver operational efficiencies, cost savings and ubiquitous access for mobile user location and messaging, the TechnoCom Location Platform™ delivers a unified, secure web service conduit for effective cross‐carrier mobile applications tailored to meet the rigorous demands of commercial enterprises. With our platform, Enterprise organizations can quickly location‐enable a wide variety of applications to enhance services offered to mobile users and communicate with them more efficiently.
TechnoCom Location Platform enables commercial‐grade, high‐availability, enterprise‐tailored location services via a unified application programming interface (API) that allows developers to quickly add location intelligence to core or mission critical business applications.
With real-time mobile user and landline location capability, enterprises can now:
- Streamline call center operations and shorten call times
- Optimize use of messaging and data services for localized content delivery
- Improve customer retention through mobile touch points and service on the go
- Enable location-aware, device agnostic workforce management solutions
- Reduce operational costs for mobile enterprise applications
- Deliver brand building campaigns and inform customers of nearby locations
By focusing on your specific business needs, TechnoCom Location Platform enables you to tap into the wireless location and messaging pipelines for your specific needs. Enhancing location is fundamental to our service. We provide all levels of location accuracy with fall back capability, location confidence and value added location data, all the while managing on your behalf the privacy of your users’ and customers’ location and messaging preferences. We don’t bog you down with unnecessary functionality, but deliver location and communication capabilities optimized for your business needs.
Tap into TechnoCom Location Platform for:
- Cross-carrier support for mobile and landline users
- Device location (latitude/longitude, street address, extended address details)
- 2-way messaging
- Privacy management
- Mapping, geocoding, reverse geocoding, and directions
- Points of interest and value added data
- Reporting, compliance and auditing
- High availability system
- Custom development and integration services
TechnoCom Location Platform eliminates the complexity of multiple contracts, telecommunications domain expertise, and the work necessary to keep up with the telecommunications landscape while providing configurable location services tailor fit to your business workflow. We step you through a proven process for successful launch, including personalized configuration, application integration, verification testing and professional services. In order to align with your specific business practices, TechnoCom Location Platform offers flexibility with configurable service permissions and business rules. On-line on?demand reporting is provided, including analytics for usage, billing and revenue assurance. Safeguarding privacy is a cornerstone of wireless location and TechnoCom Location Platform employs industry best practices in managing privacy and security according to both CTIA and MMA guidelines.
Get started today, come play in our sandbox. We provide the developer tools and support to ensure successful deployment of mobile location aware solutions. TechnoCom Corporation™ is a leading location aggregator and enabler of voice, messaging and IP based location services.
For more information, please visit www.technocom-wireless.com.
Disclaimer: All information and claims provided on this page are supplied solely by the company making them, Sprint takes and has no responsibility for the accuracy of the information and claims made by 3rd parties.
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Client Testimony
"Our goal is to reduce call handling times, ensure accurate customer location, and provide caller insight into the status of service arrival. TechnoCom Location Platform enables us to optimize our business functions, save time and cut costs, all while providing personalized customer service to our customers. This allows us to exceed our customer’s expectations creating a positive experience and increasing customer satisfaction. Additionally, we’ve increased service provider productivity by reducing response times throughout our network."-Roadside Assistance Company